Your account

Where can I find my annual overview and other documents?
Move your mouse to the top right (to your name). You will then see a menu. Then go to Documents. 
Thu, 15 Jul, 2021 at 10:55 AM
I don't remember my password. What should I do?
Please go through the steps below for a new password. 1. In the login screen click on Forgot your Password.  2. Enter your email address ...
Thu, 15 Jul, 2021 at 10:56 AM
After entering a password, the system says it's unsafe. What should I do?
A password must consist of:  at least 8 characters,  with: at least one (1) digit,  at least one (1) special character (such...
Thu, 15 Jul, 2021 at 10:56 AM
I don't remember the URL. Where can I find it?
The URL is my.theswex.com
Mon, 15 Nov, 2021 at 1:32 PM
Does THE SWEX report to the tax authorities?
No, it is your own responsibility to provide the tax authorities with information.
Thu, 24 Mar, 2022 at 10:02 AM
I have moved / have a new phone number / have a new email address. How can I pass this on?
Move your mouse to the top right (to your name). You will then see a menu. Then go to Personal Information. You can enter your new address. You can also cha...
Thu, 15 Jul, 2021 at 10:56 AM
How can I terminate my account?
If you want to terminate your account at THE SWEX you should call the following number:  tel:+31 (0) 252 727 149
Thu, 24 Mar, 2022 at 10:01 AM
Where can I inspect the status of the Online Payment Platform?
To verify your account you have to go through all steps of the know your customer process. You will be send to an external platform (OPP) where your bank de...
Tue, 8 Mar, 2022 at 2:22 PM