THE SWEX
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Knowledge base
SWEX - General
Your portfolio
9
How can I see an overview of my current portfolio?
How can I see all the bottles that I have in my portfolio?
Where can I find the sent/collected bottles?
Am I required to sell my bottles?
What does unrealised profit in my portfolio mean?
View all 9
Usage
4
Cookie Statement
Privacy Statement
I don't see all functionalities properly. How can that be?
Terms & Conditions
Whisky as an investment
2
Whisky as an investment
THE SWEX Explained in 90 Seconds
SWEX - Whisky
Whisky in cask
5
What happens to whisky in cask when it's bottled?
What is the difference between a bottle and whisky in cask?
Guarantees with whisky in cask
Where are the casks stored?
Who manages the casks?
Bottles
5
Do the photos of the bottles match the item being offered?
Is the whisky on THE SWEX authentic?
Types of bottles
What is the whisky I have at home worth?
What does the icon with the anchor (secured) mean?
SWEX - Trading
Buy
13
What is the price advisory grade?
How do I buy a bottle?
How do I amend my sell order?
How do I compile a portfolio?
I want to withdraw a bid that has been made, how do I do this?
View all 13
Sell
6
How can I sell whisky at the Scotch Whisky EXchange?
Where can I see which bottles I have offered?
Is it possible to cancel a selling order?
If a bottle is not being traded, how do I get real-time price information?
What are the costs for selling your bottles at THE SWEX?
View all 6
Balance
7
Verification of your identity and bank account
Payment Methods
Money checkout
Trade with leverage
Is there a limit to the amount that I can deposit?
View all 7
SWEX - Costs
Costs
3
Custodian fee and Insurance
Transaction Costs
Registration costs
Shipping and location
3
I am the owner of the whisky in my portfolio, but where is the whisky located?
Can I collect my bottles at your office?
Does THE SWEX ship worldwide?
SWEX - Profile
Your account
8
Where can I find my annual overview and other documents?
I don't remember my password. What should I do?
After entering a password, the system says it's unsafe. What should I do?
I don't remember the URL. Where can I find it?
Does THE SWEX report to the tax authorities?
View all 8
Insurance
1
What value do I get after a fire or other natural disasters?
Settings
1
Can I change the language?
Registration
2
Are there any costs for registering at THE SWEX?
How can I register?
Know Your Customer
2
Why do I need to upload documents to start trading?
What is the purpose of the Know Your Client procedure?