THE SWEX

Your portfolio 9

• How can I see an overview of my current portfolio?
• How can I see all the bottles that I have in my portfolio?
• Where can I find the sent/collected bottles?
• Am I required to sell my bottles?
• What does unrealised profit in my portfolio mean?

View all 9

Usage 4

• Cookie Statement
• Privacy Statement
• I don't see all functionalities properly. How can that be?
• Terms & Conditions

Whisky as an investment 2

• Whisky as an investment
• THE SWEX Explained in 90 Seconds

Whisky in cask 5

• What happens to whisky in cask when it's bottled?
• What is the difference between a bottle and whisky in cask?
• Guarantees with whisky in cask
• Where are the casks stored?
• Who manages the casks?

Bottles 5

• Do the photos of the bottles match the item being offered?
• Is the whisky on THE SWEX authentic?
• Types of bottles
• What is the whisky I have at home worth?
• What does the icon with the anchor (secured) mean?

Buy 13

• What is the price advisory grade?
• How do I buy a bottle?
• How do I amend my sell order?
• How do I compile a portfolio?
• I want to withdraw a bid that has been made, how do I do this?

View all 13

Sell 6

• How can I sell whisky at the Scotch Whisky EXchange?
• Where can I see which bottles I have offered?
• Is it possible to cancel a selling order?
• If a bottle is not being traded, how do I get real-time price information?
• What are the costs for selling your bottles at THE SWEX?

View all 6

Balance 7

• Verification of your identity and bank account
• Payment Methods
• Money checkout
• Trade with leverage
• Is there a limit to the amount that I can deposit?

View all 7

Costs 3

• Custodian fee and Insurance
• Transaction Costs
• Registration costs

Shipping and location 3

• I am the owner of the whisky in my portfolio, but where is the whisky located?
• Can I collect my bottles at your office?
• Does THE SWEX ship worldwide?

Your account 8

• Where can I find my annual overview and other documents?
• I don't remember my password. What should I do?
• After entering a password, the system says it's unsafe. What should I do?
• I don't remember the URL. Where can I find it?
• Does THE SWEX report to the tax authorities?

View all 8

Insurance 1

• What value do I get after a fire or other natural disasters?

Settings 1

• Can I change the language?

Registration 2

• Are there any costs for registering at THE SWEX?
• How can I register?

Know Your Customer 2

• Why do I need to upload documents to start trading?
• What is the purpose of the Know Your Client procedure?