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How can I see an overview of my current portfolio?
Where can I find the sent/collected bottles?
How can I export an overview of my casks / bottles?
What happens to my whisky if THE SWEX goes bankrupt?
Buy and sell
Am I required to sell my bottles?
What does unrealised profit in my portfolio mean?
What is the price advisory grade?
How can I sell whisky at the Scotch Whisky EXchange?
How do I buy a bottle?
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Whisky as an investment product
Whisky in a cask
What happens to whisky in cask when it's bottled?
What is the difference between a bottle and whisky in cask?
Guarantees with whisky in cask
Where are the casks stored?
Whisky in a bottle
Do the photos of the bottles match the item being offered?
I am the owner of the whisky in my portfolio, but where is the whisky located?
Is the whisky on THE SWEX authentic?
Types of bottles
Manage your account
How to manage my account
Where can I find my annual overview and other documents?
Does THE SWEX report to the tax authorities?
I have moved / have a new phone number / have a new email address. How can I pass this on?
How can I terminate my account?
Where can I inspect the status of the Online Payment Platform?
Claiming and submitting bottles
Does THE SWEX ship worldwide?
How can I sell the bottles I have at home via THE SWEX?
How do I claim one or multiple bottles?
Using our platform
Using THE SWEX
What value do I get after a fire or other natural disasters?
Terms & Conditions
What does the icon with the anchor (secured) mean?
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Manage your balance
Deposit and withdraw money
Trade with leverage
Is there a limit to the amount that I can deposit?