THE SWEX

My account 9

• I don't remember my password. What should I do?
• What are the KYC steps?
• What is the purpose of Know Your Customer?
• How is fraud detected?
• Where can I find my annual overview and other documents?

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Deposits and withdrawals 5

• How to deposit money into my SWEX account
• What are the payment methods to make my deposit?
• How can I withdraw money?
• Trade with leverage
• Is there a limit to the amount that I can deposit?

Storage and insurance 3

• Where are the casks and bottles stored?
• What happens to my whisky if THE SWEX goes bankrupt?
• What value do I get after a fire or other natural disasters?

Claiming bottles 0

How to manage my account 0

Our rates 1

• What are the costs on THE SWEX

Buy and sell 12

• What does the icon with the anchor (secured) mean?
• What is the price advisory grade?
• How do I buy a bottle?
• How do I amend my sell order?
• I want to withdraw a bid that has been made, how do I do this?

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My portfolio 8

• How can I see an overview of my current portfolio?
• How can I export an overview of my casks / bottles?
• What does unrealised profit in my portfolio mean?
• What does the graph on the portfolio page mean?
• How do I compile a portfolio?

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Whisky in a cask 3

• What happens to whisky in cask when it's bottled?
• What is the difference between a bottle and whisky bottles in cask?
• Which guarantees do THE SWEX gives around bottles in cask?

Whisky in a bottle 3

• Do the photos of the bottles match the item being offered?
• Is the whisky on THE SWEX authentic?
• Types of bottles