THE SWEX
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Knowledge base
THE SWEX
My account
9
I don't remember my password. What should I do?
What are the KYC steps?
What is the purpose of Know Your Customer?
How is fraud detected?
Where can I find my annual overview and other documents?
View all 9
Deposits and withdrawals
5
How to deposit money into my SWEX account
What are the payment methods to make my deposit?
How can I withdraw money?
Trade with leverage
Is there a limit to the amount that I can deposit?
Storage and insurance
3
Where are the casks and bottles stored?
What happens to my whisky if THE SWEX goes bankrupt?
What value do I get after a fire or other natural disasters?
Claiming bottles
0
How to manage my account
0
Our rates
1
What are the costs on THE SWEX
Trading on THE SWEX
Buy and sell
12
What does the icon with the anchor (secured) mean?
What is the price advisory grade?
How do I buy a bottle?
How do I amend my sell order?
I want to withdraw a bid that has been made, how do I do this?
View all 12
My portfolio
8
How can I see an overview of my current portfolio?
How can I export an overview of my casks / bottles?
What does unrealised profit in my portfolio mean?
What does the graph on the portfolio page mean?
How do I compile a portfolio?
View all 8
Whisky as an investment product
Whisky in a cask
3
What happens to whisky in cask when it's bottled?
What is the difference between a bottle and whisky bottles in cask?
Which guarantees do THE SWEX gives around bottles in cask?
Whisky in a bottle
3
Do the photos of the bottles match the item being offered?
Is the whisky on THE SWEX authentic?
Types of bottles