My account

I don't remember my password. What should I do?
Please go through the steps below for a new password. 1. In the login screen click on Forgot your Password.  2. Enter your email address ...
Thu, 15 Jul, 2021 at 10:56 AM
What are the KYC steps?
1. Verification - When you make your first deposit or withdrawal you will be asked to verify your identity and bank account number. You will be redirected t...
Fri, 12 Jul, 2024 at 1:47 PM
What is the purpose of Know Your Customer?
KYC stands for Know Your Customer, sometimes also Know Your Client. This involves companies identifying and monitoring their clients and knowing the associa...
Fri, 12 Jul, 2024 at 1:48 PM
How is fraud detected?
Scotch Whisky Investments (SWI) checks authenticity before bottles of whisky are offered on THE SWEX. If fraudulent acts are detected in any form, the perso...
Fri, 12 Jul, 2024 at 1:49 PM
Where can I find my annual overview and other documents?
You can find your annual statement and other documents in your THE SWEX account in the following way:  1. Select "My SWEX" from the taskbar at...
Fri, 12 Jul, 2024 at 1:51 PM
Does THE SWEX report to the tax authorities?
No, it is your own responsibility to provide the tax authorities with information.
Thu, 24 Mar, 2022 at 10:02 AM
How can I terminate my account?
We are of course sorry to hear that you are considering closing your account. If you temporarily no longer wish to trade, it may be nice to know that we do ...
Fri, 12 Jul, 2024 at 1:54 PM
How do I register with the OPP?
"Registering with OPP" has the following two pathways, both of which must be completed (separately).  Verifying personal data As long as you...
Fri, 1 Mar, 2024 at 10:17 AM
Where can I inspect the status of the Online Payment Platform?
To verify your account you must complete all steps of the Know Your Customer process. You will be redirected to an external platform (OPP) where your paymen...
Fri, 12 Jul, 2024 at 1:56 PM