THE SWEX
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Knowledge base
Using the platform
About the platform
4
What value do I get after a fire or other natural disasters?
Terms & Conditions
What does the icon with the anchor (secured) mean?
I don't remember my password. What should I do?
Your portfolio
3
How can I see an overview of my current portfolio?
How can I export an overview of my casks / bottles?
What happens to my whisky if THE SWEX goes bankrupt?
Buy and sell
16
What does unrealised profit in my portfolio mean?
What is the price advisory grade?
How can I sell whisky on the SWEX?
How do I buy a bottle?
Where can I see which bottles I have offered?
View all 16
Claiming bottles
2
Where does THE SWEX deliver?
How do I claim one or multiple bottles?
Whisky as an investment product
Whisky in a cask
4
What happens to whisky in cask when it's bottled?
What is the difference between a bottle and whisky bottles in cask?
Which guarantees do THE SWEX gives around bottles in cask?
Where are the casks and bottles stored?
Whisky in a bottle
4
Do the photos of the bottles match the item being offered?
Is the whisky on THE SWEX authentic?
Is the whisky on THE SWEX authentic?
Types of bottles
Manage your account
Creating an account
7
What is my investor profile?
What are the KYC steps?
What are the payment methods to make my deposit?
What is the purpose of Know Your Customer?
How do I register with the OPP?
View all 7
How to manage my account
6
Where can I find my annual overview and other documents?
Does THE SWEX report to the tax authorities?
How can I change my personal details?
Where can I inspect the status of the Online Payment Platform?
I don't remember my password. What should I do?
View all 6
Manage your balance
Deposit and withdraw money
4
Payment Methods
Money checkout
Trade with leverage
Is there a limit to the amount that I can deposit?